Introduction
Farabi Arts Society ("we", "our", or "us") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using our website or submitting information through our forms, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, and phone number when you submit a contact, volunteer, or sponsor inquiry form.
- Donation information — name, email address, and donation amount when you make a contribution. Payment processing is handled securely by Helcim Inc.; we do not store credit card data.
- Newsletter subscription — email address when you subscribe to our mailing list.
- Volunteer and sponsor details — skills, availability, and organisational information provided voluntarily through our Get Involved and Sponsor Us forms.
- Usage data — anonymised browser and session information collected through analytics tools to help us improve our website.
How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiries and correspondence.
- Process and acknowledge donations and issue payment confirmations.
- Send our newsletter and event announcements to subscribers who have opted in.
- Coordinate volunteer activities and sponsor partnerships.
- Improve the functionality and content of our website.
- Comply with legal obligations.
We will not use your information for purposes other than those listed above without your prior consent.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers — third-party vendors who assist us in operating our website and delivering our services (e.g., email delivery, payment processing), bound by confidentiality obligations.
- Legal requirements — when required by law or to protect our rights and the safety of others.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. You may request deletion of your personal information at any time by contacting us.
Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent for uses not required to fulfil a legal obligation.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada.
Cookies
Our website may use session cookies essential to its operation. We do not use tracking or advertising cookies without your consent.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@farabiarts.com or by phone at +1 647 774 6686.
Last updated: August 2026